Terms of Service

These terms govern your use of ToneLala. By creating an account or purchasing a report, you agree to them.

The service

ToneLala produces a personalized style report from photos and quiz answers you provide. The report is informational style guidance for personal use. It is not professional, medical, or dermatological advice.

Eligibility & your content

You must be at least 18 years old and upload only photos of yourself that you have the right to use. You retain ownership of your photos; you grant us a limited license to process them solely to generate your report.

Payment

A report costs $29 as a one-time payment processed by Stripe. We begin generating your report only after payment is confirmed.

Acceptable use

• Do not upload photos of other people without their consent.
• Do not attempt to misuse, reverse-engineer, or disrupt the service.
• Do not resell reports as your own professional service.

Refunds

See our Refund Policy. No customer is charged without a delivered report or an automatic refund.

Liability

The service is provided “as is.” To the extent permitted by law, ToneLala is not liable for indirect or consequential damages arising from style guidance.

Contact

Questions about these terms? Contact us.